Terms of Service

Terms & Conditions

By accessing this website or using our services, you agree to the following terms and conditions governing all projects, campaigns, consultations, and business interactions with our agency.

1. Scope of Services

Our agency provides digital marketing, paid advertising, lead generation, automation, analytics, consulting, creative strategy, funnel optimization, and related business growth services. Service scope may vary depending on the selected package, proposal, or written agreement.

2. No Guaranteed Results

Marketing performance depends on multiple external factors including market demand, competition, pricing, customer behavior, ad platform algorithms, website quality, sales process, and economic conditions. We do not guarantee specific revenue, leads, ROAS, rankings, conversions, or business outcomes.

3. Client Responsibilities

Clients are responsible for providing accurate business information, approvals, account access, creatives, compliance documents, product details, and timely communication required for campaign execution. Delays from the client side may affect performance, timelines, or deliverables.

4. Advertising Platform Liability

We are not responsible for ad account bans, payment issues, policy violations, restricted industries, rejected ads, reduced reach, tracking limitations, algorithm changes, or actions taken by platforms including Google, Meta, LinkedIn, YouTube, Shopify, or third-party services.

5. Payment Terms

All payments made to the agency are non-refundable unless explicitly agreed otherwise in writing. Failure to complete payments on time may result in paused campaigns, restricted support, delayed deliverables, or permanent service termination.

6. Intellectual Property Rights

All strategies, frameworks, systems, ad copies, funnels, automations, creatives, dashboards, reports, and internal processes developed by the agency remain the intellectual property of the agency unless otherwise stated in a signed agreement.

7. Confidentiality

The agency will make reasonable efforts to protect confidential client information. However, clients acknowledge that digital communication and online platforms cannot guarantee absolute security or protection from unauthorized access.

8. Third-Party Tools & Software

Our services may involve third-party software, APIs, hosting providers, analytics tools, CRMs, AI platforms, and automation systems. We are not liable for downtime, errors, security issues, data loss, pricing changes, or technical failures caused by third-party providers.

9. Limitation of Liability

Under no circumstances shall the agency be liable for indirect losses, lost profits, business interruptions, missed opportunities, data loss, advertising losses, or damages resulting from the use of our services, website, strategies, or recommendations.

10. Right to Refuse or Terminate Service

We reserve the right to refuse, suspend, or terminate services at our discretion if a client engages in abusive behavior, unethical business practices, illegal activities, payment defaults, excessive revision demands, or conduct that negatively impacts agency operations.

11. Revisions & Deliverables

Reasonable revisions may be provided depending on the project scope. Excessive revision requests, scope changes, or additional work outside the agreed deliverables may require additional charges and revised timelines.

12. Website & Content Usage

Unauthorized copying, reproduction, resale, redistribution, reverse engineering, or misuse of website content, branding, frameworks, or agency assets is strictly prohibited.

13. Changes to Terms

We may modify these Terms of Service at any time without prior notice. Continued use of the website or services after updates constitutes acceptance of the revised terms.

Contact Information

Email: help@roasgrow.com

Website: roasgrow.com

Location: India